Posted June 22nd, 2008 by Jason Nethercott
"A life unexamined, is a life wasted" according to Carl Jung and I agree completely! This statement is challenging and may not sit comfortably with some but I have seen, read and heard about many ’great’ people who have created great and enduring businesses through the power of "examination".
To use a medical example, a doctor would be unlikely to provide an accurate diagnosis of a patient with a broken ankle if they didn’t ask questions or assess the patient.
I love the moments of insight in my business (and personal life), which bring me to realize something is performing poorly that I’m not paying attention to. Often the insights enable me to adapt and improve different aspects of my business and learn a great deal in the process.
Sometimes the clarity with which I am able to show my business processes and procedures using video enables others to comment and point out areas that need to improve or change. For example, by showing a video of a new customer contact process to staff, they were able to offer a number of extremely valuable improvements that reduced the number of procedures required from twelve to seven! It was easy and fast for me to create and share the video and the clear understanding of the new process by staff was amazing!
The faster and more clearly you can see every aspect of your business the faster problems and issues can be detected and fixed and significant improvements realized. The more thorough the "examination" the more success you will attract and that’s what it’s all about.
Thanks for reading and please leave a comment.
Jason
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